jiji3 FAQ – Your Questions Answered

You must be at least 21 years old to register and play on jiji3. Age verification is required during registration and mandatory before your first withdrawal. If you're underage and create an account, it will be permanently closed and all funds forfeited.

During registration, you need to provide your full legal name, email address, Philippine mobile number, date of birth, and password. All information must match your government-issued ID. For your first withdrawal, you'll also need to upload a copy of your valid ID for KYC (Know Your Customer) verification.

No. One person can only have one active jiji3 account. Creating multiple accounts violates our terms and may result in permanent account suspension and forfeiture of funds. If you accidentally created duplicate accounts, contact [email protected] to consolidate them.

GCash and Maya deposits are usually credited instantly or within a few minutes. Bank transfers typically appear within 1–2 business hours during banking hours. Weekend and holiday deposits may take longer. If your deposit doesn't appear within 24 hours, contact support.

Minimum and maximum deposit amounts vary by payment method. Generally, deposits range from ₱100 to ₱500,000. Check the deposit page for current limits per method. You can also set your own daily, weekly, or monthly deposit limits through account settings as part of responsible gaming tools.

To withdraw, log into your account, go to the Withdrawal section, choose your preferred method (GCash, Maya, or bank transfer), enter the amount, and submit. Your identity will be verified during your first withdrawal. Processing usually takes 1–3 business hours. Withdrawals to GCash or Maya are often faster than bank transfers.

jiji3 does not charge fees for deposits. Withdrawal fees, if any, depend on your chosen payment method and are clearly shown before you confirm the withdrawal. GCash and Maya may have their own fees set by the service provider.

OTP (One-Time Password) is a six-digit code sent to your mobile number for extra security. When you log in from a new device or browser, you'll receive an OTP via SMS. Enter the code within the given time to complete login. This protects your account even if someone has your password.

Click "Forgot Password" on the login page. Enter your registered email address. jiji3 will send you a password reset link. Check your email, click the link, and follow the steps to create a new password. For security, reset links expire after 1 hour.

Log into your account and go to Account Settings → Close Account. Before closure, withdraw any remaining balance. Once closed, you cannot log in, and the account cannot be reopened. If you're experiencing gambling problems, consider self-exclusion instead, which temporarily locks your account.

Go to the Sports section, browse upcoming or live matches, select your prediction (win, loss, over/under, etc.), enter your stake in PHP, and confirm the bet. Your bet is locked in once confirmed. Winnings are credited to your account if your prediction is correct. You can also place live bets during ongoing matches.

Visit the Live Casino section, choose your game (baccarat, roulette, blackjack, etc.), join a live dealer table, and place your bets. Real dealers manage the games in real time. You can interact via chat. Your winnings are instant based on the game outcome.

Each slot game has its own RTP (Return to Player) percentage, ranging typically from 94% to 98%. The odds are fixed and games are provably fair. The house always has an edge over time. Never gamble more than you can afford to lose, and remember that gaming is entertainment, not a way to earn money.

You can play on both web and mobile. Download the jiji3 app from the Download page for iOS or Android, or access the web version from any browser. Both versions are fully functional with the same games, betting options, and account access.

Self-exclusion locks your account temporarily or permanently, preventing you from logging in and placing bets. Go to Account Settings → Self-Exclusion to activate it. This is a powerful tool if gaming is affecting your life. Once excluded, you cannot access your account until the exclusion period ends or is lifted by support.

Yes. You can enable session reminders that alert you after 60 minutes of continuous play. These help you stay aware of time spent. You can also set a daily play time limit. When limits are reached, your account is temporarily locked for the day. Learn more at our Responsible Gaming page.

First, use jiji3's tools: set strict deposit limits, enable session reminders, and consider self-exclusion. Talk to someone you trust. External support is available through professional counsellors and support groups in the Philippines. Contact [email protected] for guidance and resources. Seeking help is a sign of strength.

First, check that you're entering the correct email/phone and password. Passwords are case-sensitive. Verify you're not missing an OTP SMS. Try clearing your browser cache or using a different browser. If issues persist, contact support with your account details and we'll help resolve it.

Yes. jiji3 uses SSL encryption, OTP verification, and industry-standard security practices. Your data and financial information are protected. We do not store passwords in plain text. Withdrawal requests trigger KYC verification. Your account is monitored for unusual activity. Play with confidence knowing your account is secure.

Full terms and policies are available on our website. Review the Terms & Conditions, Privacy Policy, and Responsible Gaming page. These documents explain your rights, account management, payment terms, and our commitment to player safety and fair gaming.